RedEarth Privacy Policy 2023

At RedEarth we understand that our candidates and clients are concerned about the privacy afforded to information. We are committed to providing our customers with a high level of privacy and to display this commitment we provide the following privacy statement for your viewing. 

This statement is RedEarth’s documented compliance with the privacy amendment (Private Sector) Act2000. 

This statement relates to information collected, used or amended on or after December 2001 as governed by the Act regarding an individual’s personal information. The statement forms part of our terms and conditions. By registering your personal details with RedEarth, you agree to accept the working practices set out in this statement. 

The amended Act has been enhanced to protect your personal information and indeed your privacy. RedEarth agrees that it will not disclose any personal information about individuals outside the company unless it is in the normal course of its business activities as a recruitment consultancy, or unless there is a legal requirement to disclose such information. 

The Act covers a number of key issues: 
• Collection of personal data
• Use and Disclosure
• Data Quality
• Data Security
• Openness
• Access and Correction
• Identifiers
• Anonymity
• Sensitive Information

This policy statement outlines the working practices we may utilise and also expands on our interpretation of the Act in further detail: 

1. Collection of personal data (NPP1) 

Collection of personal information must be fair, lawful and nonintrusive. A person must be told the organisation's name, the purpose of collection that the person can get access to their personal information and what happens if the person does not give the information. 

RedEarth in the normal course of its business activities will collect personal information on individuals to assist us in our day-to-day activities, as a recruitment consultancy. This information may include (but is not limited to) name, contact details, employer details, prospective employers and job descriptions, referees, resumes and rates of pay. You are able to inspect copies of these records in compliance with the act by requesting copies of the personal information held by RedEarth. 

Should you decide not to disclose the information requested it will seriously hinder our ability to assist you in your employment activities. RedEarth reserves the right not to progress with your application if we have insufficient information. 

Your Rights as a Candidate: 

• The employment placement service must not charge a job seeker a fee for the purpose of finding the job seeker employment. 
• An employment placement service must not engage in misleading or deceptive conduct such as advertising a position as being available when the agency knows no such position. 
• If a job seeker believes that the employment placement service has acted inappropriately the job seeker may contact the Department of Fair Trading for information on possible action that may be taken. 

2. Use and Disclosure (NPP2) 

An organisation must only use or disclose information for the purpose it was collected unless the person has consented, or the secondary purpose is related to the primary purpose and the person would reasonably expect such use or disclosure. 

RedEarth will use and disclose the personal information to various third parties, in the course of its day-to-day business activities for internal marketing purposes and in securing employment opportunities. Consent is given for RedEarth to use and disclose information in writing, facsimile, verbally and electronic format to third parties. 

3. Data Quality (NPP3) 

An organisation must take reasonable steps to make sure that the personal information it collects uses or discloses is accurate, complete, and up to date. RedEarth will use its best endeavours to keep up to date, complete and accurate personal information supplied. Information will be held on file for marketing purposes indefinitely. Updates will normally be in the form of verbal, electronic or written communications. RedEarth also agrees to use its best endeavours to contact individuals on a regular basis to update personal information. 

4. Data Security (NPP4) 

An organisation must take reasonable steps to protect the personal information it holds from misuse and loss from unauthorized access, modification, or disclosure. Personal information will only be changed, accessed, or disclosed by RedEarth' employees or authorised third parties (e.g., solicitors, accountants, IT support companies). 

5. Openness (NPP5) 

An organisation must provide in the form of a document, a short, clearly expressed statement about how it manages personal information to anyone who asks for it. An organisation must also provide individuals with further information about its personal information handling practices on request and where it is reasonable to do so. 

RedEarth publishes it Privacy Policy within its offices and electronically on our web site (copies may also been obtained on request over email). Our appointed Privacy Officer deals with further privacy requests. 

6. Access and Correction (NPP6) 

Generally speaking, an organisation must give an individual access to personal information it holds about an individual on request. Upon receiving a request in writing, we will forward your details that are kept on file. If for some reason we are unable to do so then we will inform you of the reason. 

7. Identifiers (NPP7) 

Generally speaking an organisation must not adopt, use or disclose an identifier that has been assigned by a Commonwealth government 'agency'. RedEarth will not adopt, use or disclose a government identifier without the individual's permission except in relation to payment of salary or fees. 

8. Anonymity (NPP8) 

Organisations must give people the option to interact anonymously wherever it is lawful and practical to do so. RedEarth, wherever practically possible at the individual’s request, will use information anonymously. 

9. Transborder Data Flows (NPP9) 

An organisation can only transfer personal information to a recipient in a foreign country in circumstances where the information will have appropriate protection. Due to the global nature of the recruitment industry, information may be disclosed to transborder third parties. Every effort is made by RedEarth to ensure that information has an equal level of protection. The client gives permission to disclose information to third parties outside of Australia in relation to recruitment services. 

10. Sensitive Information (NPP10) 

Generally speaking, an organisation must not collect sensitive information unless the individual has consented. RedEarth only collects sensitive information to carry out its normal business activities and individuals hereby grant that consent. 

Individuals grant consent to RedEarth to utilise personal information as detailed in this Privacy Policy. For any further information please contact us by emailing


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